SHIPPING & DELIVERY
If you order a gift that is being shipped via FedEx or UPS, please be aware that Standard Ground Delivery provides an estimated delivery date - the delivery date provided is not a guaranteed delivery date. Please allow for Standard Processing Time. Standard Processing Time for orders is three-five days. During peak holiday seasons we may increase Processing Times.
We offer two shipping methods ranging from Standard Ground Delivery to Express Delivery. Sorry we do not offer Overnight Deliver. Two day shipping cutoff is Mon-Fri at 2pm CST. During holidays cutoff times may be extended. Our gifts are shipped via FedEx and UPS. Shipping amount is based on flat rate shipping. The physical street address of the recipient's home or workplace is required; a post office box number is not acceptable.
All orders containing wine will require an Adult Signature upon delivery by an individual 21 years or older. Please make sure a recipient is available to sign for your order. After three delivery attempts, your order will be returned. If your order happens to be returned to us we will happily issue an in store credit for the purchase price of the order. You can choose to take advantage of this immediately, or save it for your future gifting needs! If you would like to return a gift received please contact our customer service department within 14 days of delivery to discuss your options.
To read more about these Customer Service and Shipping Policies, click HERE. CHECK STATUS OF AN ORDER
CHECK STATUS OF AN ORDER
CHECK STATUS OF AN ORDER
RETURNS, DAMAGED OR INCORECT ORDER
ADULT SIGNATURE
FUTURE SHIP DATES
MULTIPLE ADDRESSES
WHERE DO WE SHIP
STATE RESTRICTIONS
WEATHER HOLDS
We proudly feature Swiss Colony products to bring you the very best in quality and craftsmanship with wines, pastries and the finest cheese pairings from the best regions in the world.